Frequently Asked Questions

Do you have appliance repair questions? We have answers. Here are some of the answers to possible questions.

Are you local to Arlington Heights?

Yes, we are a local appliance repair company in Arlington Heights with over 15 years of experience and we cover Arlington Heights and all the surrounding suburbs. Our address is 415 W Golf Rd Suite 55B Arlington Heights IL 60005.

What are your working hours?

We work from 8am to 7pm Monday through Saturday.

Do you carry spare parts?

Our technicians carry parts in their vehicles for convenience to our customers. We do have the fast-moving parts in our trucks and vans and if we do not have a part, we will get it as long as the part is available at the supply house.

Do you provide any guaranty on your appliance repair?

We have a 90-day warranty for all appliances just to give you a peace of mind that the appliance will not break tomorrow.
or next week or Next month. If your appliance does not break during the 90-day period, they chances are, it is a good fix.

What if your service technician cannot repair the appliance?

In the unlikely event that repair is not possible or not cost-effective, you only pay for the diagnostic.

What type of appliances do you repair?

We repair all appliances foreign and domestic.
We repair brands that others cannot do such as LG Samsung Bosch and subzero etc…

Do I need to pay extra if a second visit is needed?

No, you only pay for the cost of the repair. If the technician does not have the part in the truck or van, the tech will get the part from the part store and come back to finish the job that same day or next day as long as the part is available at the part store.

What type of payments do you take?

We accept all major credit cards, Checks, Zelle or Venmo.

Do you offer same day service in Arlington Heights?

Yes, we do same day service as long as the call comes before 2pm on a weekday. We can perform a diagnostic on the same day and if the part is available, we will repair the appliance on the same visit.
If part is available at the supply house, we will get the part and come back on the same day and finish the job.
However, if the part is a special-order part, we have no choice but to order the part and wait for it to arrive before we
can schedule a second visit. You may have to pay for the part upfront and you will pay for the labor when the job is completed.

What appliances do you repair in Arlington Heights?

We repair refrigerators, freezers, washers, dryers, dishwashers, stoves, cooktops, ovens, microwaves, exhaust hoods, water heaters, furnaces and central air conditioning units.

Do you work with landlords and property management?

Yes, we do. We have a lot of customers that own multiple units and with property managements with properties all over Chicagoland area.
If you have more questions, you can always call or email us with your questions, and we will be more than happy to answer your questions for you.

Do you install appliances in Arlington Heights?

Yes, our fully trained team of experts can quickly and professionally install your appliances.

Do you charge by the hour?

No, labor is determined based on the job to be performed, not by the hour. It does not matter how long it takes the technician to complete the job. If the technician has to come back with the part, there is still no extra cost to the customer. What the technician tells you is the cost of the repair.

Appliance Repair Arlington Heights

Some Appliance Issues we encounter in Arlington Heights

Appliance Type: Microwave (over the range)
Brand: Frigidaire
Location: Arlington-heights, IL. 60005
Issue: Not heating the food.

Appliance Tye: Dishwasher
Brand: LG
Location: Arlington-heights, IL. 60004
Issue: Does not clean the dishes

Appliance Type: Dryer (Gas)
Brand: LG
Location: Mt Prospect IL 60056
Issue: No power.

Appliance Type: Refrigerator (Bottom Freezer)
Brand: GE
Location: Elk Grove Village IL 60007
Issue: Compressor issue.

Appliance Type: Double Wall Oven
Brand: GE
Location: Schaumburg IL 60193
Issue: does not go above 350 degrees.

Appliance Tye: Dishwasher
Brand: Bosch
Location: Arlington-heights, IL. 60004
Issue: leaking water from the door

Appliance Type: Dryer (Gas)
Brand: Samsung
Location: Mt Prospect IL 60056
Issue: No power.

Appliance Type: Refrigerator (French Door)
Brand: KitchenAid
Location: Elk Grove Village IL 60007
Issue: ice build-up

Appliance Type: 24″ Double Electric Wall Oven
Brand: GE
Location: Arlington Heights, IL. 60004
Issue: Heating element issue.

Appliance Tye: 30″ Samsung Smart Double Wall Oven
Brand: LG
Location: Arlington Heights, IL. 60004
Issue: Does not clean the dishes

Appliance Type: Dryer (Gas)
Brand: Whirlpool
Location: Mt Prospect IL 60056
Issue: Burning smell

Appliance Type: Refrigerator (French Door)
Brand: Samsung
Location: Park Ridge IL 60068
Issue: Leaking inside the fridge